Shipping Policy

SHIPPING TIMES

USA: 1-5 business days
Canada: 1-5 business days
United Kingdom: 5-10 business days
Australia: 5-10 business days
Europe: 5-15 business days
Other Countries: 10-20 business days

SHIPPING INFORMATION

- Please allow 1-3 days for processing orders and to receive tracking number/confirmation of order shipment.
- We are not liable for incorrect information given to us when shipping information is asked in check out point. If the shipping address provided is not correct we are not required to refund you. As a customer, you are responsible to make sure all shipping information is accurate before finalizing your order.
- All our orders are sent out with Priority Insured Shipping - covers customer in case the product is lost, damaged or stolen during shipment. Please notify us via email and we will send out a replacement as soon as possible.

Every order is supplied with a tracking number

CUSTOMS IMPORT DUTY & TAXES

- Please note that Krave Ink is not liable for customs clearance fees that are required by your country, we also are not responsible for the delay in delivery caused by customs.

- All prices online do not include any of these customs clearance fees. Please familiarize yourself with your country's customs charges and levies prior to placing an order.

If you choose to reject/refuse delivery due to customs fees there will be a $25 return fee deducted from your store credit to cover return shipping due to your refusal. This is non-negotiable.